Privacy Policy
Personal Information We Collect
When you access the Sorovu website, we automatically gather certain details about your device, such as your web browser type, IP address, time zone, and data from cookies installed on your device. Additionally, while you navigate through our website, we collect information about the pages and products you view, the websites or search terms that referred you to Sorovu, and details about your interactions with our website. We refer to this collected data as "Device Information."
We collect Device Information through technologies including:
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Cookies: Small data files stored on your device, often containing an anonymous unique identifier. For more information on cookies and how to disable them, visit www.allaboutcookies.org.
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Log files: Records that track actions occurring on the site, gathering data like your IP address, browser details, Internet Service Provider, referring/exit pages, and timestamps.
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Web beacons, tags, and pixels: Electronic files that monitor how users browse the site.
In addition, when you make or attempt to make a purchase through Sorovu, we collect personal details including your name, billing address, shipping address, payment information (such as credit card numbers or alternative payment methods), email address, and phone number. We refer to this as "Order Information."
When we mention "Personal Information" in this policy, it includes both Device Information and Order Information.
Contact Regarding Your Data
If you wish to inquire about the data we collect or make specific requests regarding your information, please reach out to us at info@sorovu.com.
How We Use Your Personal Information
We utilize Order Information primarily to process and fulfill your orders (handling payment details, arranging shipping, and providing order confirmations and invoices). Additionally, we use Order Information to:
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Communicate with you;
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Conduct risk and fraud screening for orders;
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Offer updates, promotions, and information aligned with your communication preferences.
Device Information helps us monitor for potential fraud (especially through IP address tracking) and to enhance and optimize our website experience, such as analyzing how visitors interact with our pages and evaluating the effectiveness of marketing efforts.
Sharing Your Personal Information
We may share your Personal Information with third-party partners to assist with the uses described above. For instance, we use Google Analytics to better understand user behavior on our site. You can learn how Google handles your Personal Information here, and opt-out here.
Additionally, we may disclose your Personal Information if legally required to comply with applicable laws, respond to subpoenas, lawful requests, or to protect our legal rights.
Behavioral Advertising
We may use your Personal Information to deliver targeted advertisements and marketing communications that we believe may be of interest to you. To understand more about how targeted ads work, you can visit the Network Advertising Initiative’s page at here.
You can opt-out of targeted advertising by visiting:
For broader opt-out options, visit the Digital Advertising Alliance’s platform at optout.aboutads.info.
Your Rights
If you are a resident of the European Economic Area (EEA), you have the right to access, correct, update, or request the deletion of your Personal Information. To exercise these rights, please contact us via info@sorovu.com.
Please also note that if you are located in Europe, your data may be transferred outside of Europe, including to Canada and the United States, in order to fulfill contractual obligations or pursue our legitimate business interests.
Data Retention
We retain your Order Information for our records unless and until you ask us to delete it.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, or for operational, legal, or regulatory reasons.
Minors
The Sorovu website is not intended for individuals under the age of 15.
Contact Us
For any questions about our privacy practices, or if you would like to file a complaint, please contact us via email at info@sorovu.com.